Housing instability can be profoundly distressing. If you are struggling, in crisis, or need help for yourself or someone else, please call or text 988 or visit 988lifeline.org to connected with a trained listener.
Before you consider contacting HUD
You can find the best resources and contacts for what you need in the table below.
We’ve also answered many of your most frequently asked questions (FAQs) on HUD’s FAQs.
What issue are your facing? | Where to get help |
At risk of or experiencing homelessness |
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Help with paying rent |
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Need affordable rental housing |
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Housing Choice Vouchers (Section 8) or Public Housing | |
Report an issue or concern (HUD-assisted residents) | |
Housing discrimination Based on race, color, national origin, religion, sex (including gender identity and sexual orientation), familial status, and disability |
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Source of income discrimination (Illinois) |
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VAWA Housing protections for survivors of domestic violence, dating violence, sexual assault, and/or stalking |
|
Eviction |
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Issues with landlord or tenant |
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FHA-insured mortgages, HUD homes, refinancing, liens, HUD-1 settlement statements, etc. |
|
Payoff requests |
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FHA Single Family Secretary-held Portfolio Subordinate Mortgages and Home Equity Conversion Mortgages | |
Homeownership |
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Foreclosure |
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Home repairs |
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Need help with utility bills |
|
Illinois Field Office
Phone: (312) 353-6236
If leaving a voicemail, please include your name, address, contact number, and a detailed description of your needs.
TTY: (312) 353-7143
Email: IL_Webmanager@hud.gov
Fax: (312) 913-8293
Staff
Name | Title | Phone Number |
Kimberly Danna | Field Office Director | (312) 913-8662 |
Rodney Flippen | Management Analyst Trainee | (312) 913-8374 |
Nicole Winston | Program Analyst | (312) 913-8603 |
Address (Get Directions):
Ralph Metcalfe Federal Building
77 West Jackson Boulevard
Chicago, Illinois 60604
Office Hours: 9:00 a.m. to 4:00 p.m., Monday through Friday
Great Lakes Regional Office
Contact: Office of the Regional Administrator
Jurisdiction: Region 5 – Illinois, Indiana, Michigan, Minnesota, Ohio, Wisconsin
Across the country, HUD is organized into ten regions, each with an administrator. Region 5 is under the leadership of Diane Shelley, Regional Administrator.
Region 5 jurisdiction: Illinois, Indiana, Michigan, Minnesota, Ohio and Wisconsin